FAQs Archive - Page 2 of 6 - Best Buy Services

Q: How long will it take to clean my house?

It all depends on the condition of your home. But, as a baseline, for a general clean (where we aim to maintain the upkeep of your home) take the number of bedrooms you have and turn that into hours (with 1 cleaner) or into half hours if we send a team of two. (Ex. 3 bedrooms = 3 hours)

Q: Do I have to be present for my home clean?

No, absolutely not! It's your choice to stay around, or go out and take advantage of your free time. Just leave us a key and we'll get your house cleaned!

Q: Do I need to pay a deposit?

Yes, you only need to make $50.00 of the deposit amount so that we could assign a dedicated slot for your job.

Q: Do you have cancellation fees?

There will be no cancellation fees if you notify us to cancel your job at least 1 week in advance.

Q: Do you clean furnished properties?

Yes, we do clean furnished properties also if our customer requires it. We only require a list of the furniture and according to the list, we can clean their furniture also. There will be a different quote for a furnished and unfurnished property.

Q: How long does a bond clean take?

Bond cleaning is a process in which the house is completely cleaned and attention is given to every corner of your property. Therefore, bond cleaning can take approximately 3 to 7 hours per home. But still, the condition of the house portrays a major role in determining the time it may take. As each property has its different requirements. Hence, the time taken of cleaning depends upon the condition and size of the property.